Privacy Policy
Effective Date: 01/11/2025
This Privacy Policy describes how No Nape Studio & Printhouse Ltd. (“we,” “our,” or “us”) collects, uses, and protects your personal information. It is intended to meet the requirements of Canadian privacy law (PIPEDA).
If you have questions, please contact us at:
nonape.customprints@gmail.com
#179 – 5489 Byrne Rd, Burnaby, BC V5J 3J1
Privacy Policy
At No Nape Studio & Printhouse Ltd., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
1. Information We Collect
We may collect the following information when you interact with us online or in person:
-
Contact details: name, email address, phone number, billing and shipping addresses.
-
Order details: products ordered, customization details, payment information.
-
Website data: IP address, browser type, and usage data (via cookies or analytics tools).
-
Communications: messages, emails, or forms you send to us.
2. How We Use Your Information
We use your information to:
-
Process and fulfill your orders.
-
Communicate with you about your orders, quotes, or inquiries.
-
Send you marketing updates (only if you’ve opted in).
-
Improve our website, services, and customer experience.
-
Meet legal, tax, and regulatory requirements.
3. How We Protect Your Information
We use secure systems, encryption, and restricted access to protect your personal data. Only authorized team members and trusted service providers can access your information, and only when necessary to perform their work.
4. Sharing Your Information
We do not sell your information.
We may share it only with:
-
Payment processors (e.g., Stripe, PayPal) to complete transactions.
-
Shipping providers to deliver your orders.
-
Service providers who help us operate our website, email, and marketing systems.
These partners are required to protect your data and use it only for the services they provide to us.
5. Your Choices & Rights
You can:
-
Access or correct your personal information.
-
Opt out of marketing emails at any time.
-
Request deletion of your personal information (unless we’re required by law to keep it).
To make a request, contact us at:
nonape.cusomprints@gmail.com
#179 - 5489 Byrne Rd Burnaby, BC V5J 3J1
6. Cookies & Tracking
Our website uses cookies and similar tracking technologies to improve your experience, remember preferences, and analyze site traffic. You can adjust your browser settings to refuse cookies, but some parts of the site may not work properly.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will always be posted on our website with the effective date.